Return & Refund Policy
Product Exchange Policy:
If you receive a defective or incorrect product, please WhatsApp us at 8829909252 within 24 hours of delivery along with:
- Order number
- Clear images of the product received
- Our team will review and confirm if your case qualifies for an exchange.
- Exchange/Replacement will be shipped only after receiving the original product back.
- Delivery timeline for the replacement product will depend on your location.
- Please note: Refunds are not applicable for defective/incorrect product cases.
Return & Refund Policy
We have a 24-hour return policy from the time you receive your order.
To request a return, WhatsApp us at 8829909252. If your return request is accepted, we will share:
- Return request number
- Return shipping details
Important Guidelines for Returns:
- Product must be in original condition, unused, with all tags and invoice.
- Return pickup will be scheduled within 3 days of return request approval.
- Refunds will be processed within 8 working days after the returned product is received and verified.
- No refund will be accepted if a product is returned without a valid return request number.
- The return request must be raised using the same mobile number that was used while placing the order.