Shipping Policy

At eKarigar, we are committed to delivering your handcrafted products safely and conveniently across India. We work with reliable logistics partners to provide the best possible shipping experience and competitive shipping rates.

1. Shipping Across India

We currently ship our products across India. Delivery availability may vary depending on the destination and serviceability of our logistics partners.

2. Order Processing

Orders placed Monday to Saturday (IST) are generally processed on the same or the next business day.

Orders are normally dispatched within 2 business days of order placement, provided the product is available in stock at our warehouse.

Orders placed on Sundays or public holidays will be processed on the next business day.

3. Delivery Time

Once your order has been dispatched, the estimated delivery time is:

4–6 business days for locations other than the North-East and hilly areas.

7–9 business days for the North-East and hilly areas.

Please note that delivery timelines are estimates and may occasionally be affected by circumstances beyond our control, including weather conditions, public holidays, courier delays, remote locations, or other unforeseen logistical issues.

Shipping charges are calculated based on factors such as order value, delivery location, product dimensions, and applicable logistics costs.

The applicable shipping charges, if any, will be calculated and clearly displayed at checkout before you complete your purchase.

5. Order Tracking

Once your order has been shipped, you will receive the relevant shipping/tracking information through the contact details provided at the time of placing the order.

You can use the tracking information to follow the progress of your shipment until delivery.

6. Delayed or Undelivered Orders

While we make every effort to ensure timely delivery, delays can occasionally occur due to courier-related issues, weather conditions, strikes, incorrect or incomplete addresses, or other circumstances beyond our control.

If your order has not been delivered within the expected timeline, please contact our customer support team and we will assist you in tracking the shipment.

7. Address Changes

Please ensure that your shipping address, phone number, and other delivery details are accurate before placing your order.

If you need to make a change to your delivery address after placing an order, please contact us as soon as possible. We will try to accommodate the request if the order has not yet been dispatched.

8. Product Availability

All orders are subject to product availability. In the unlikely event that an ordered product is unavailable, we will contact you and provide an appropriate resolution, such as an alternative product, refund, or cancellation.

9. Questions About Delivery

If you would like to know the estimated delivery time or serviceability for a particular product or location before placing your order, please feel free to contact us.

Email: Care@ekarigar.in

We are always happy to help.

Thank you for shopping with eKarigar.